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How Discharge Lounges Improve Hospital Efficiency and Patient Care

Inefficiency Insights #44

Emergency department overcrowding is a persistent issue in healthcare, with one major bottleneck being the discharge process. Staffing shortages at outside facilities force patients to remain in the hospital, causing delays for incoming ED patients.

Discharge lounges offer a promising solution. These comfortable waiting areas for patients ready to leave the hospital can:

  • Free up acute beds for new admissions.

  • Improve patient satisfaction.

  • Optimize hospital resources and staff efficiency.

Discover how hospitals like Montefiore Health System, Northwestern Medicine Palos Hospital, and Massachusetts General Hospital are successfully implementing discharge lounges to reduce ED wait times and improve patient care.

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